At our Virtual Reality (VR) facility in Vientiane, we use the Meta Quest 2 VR headset. The manufacturer recommends that users should be at least 10 years old. A parent or guardian’s supervision is advised for children between the ages of 10 and 12. Some games and experiences may be more suitable for a mature audience. We encourage all our customers to follow the safety guidelines for a safe and enjoyable Virtual Reality experience.

Our Virtual Reality facility values your time and commitment. We understand that plans can change, so we have a flexible cancellation and refund policy. If you need to cancel your booking, please do so at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the scheduled slot may not be eligible for a refund. However, we will do our best to reschedule your session at a more convenient time. Thank you for your understanding and cooperation.

Weekends: 9 AM – 11 PM

Weekdays: 3 PM – 9 PM

Note: We are currently only open on weekends.

Booking Page

5 Kaysone Raod, Ban Phon Sa Ad, Saysettha District, Vientiane (Monument Books / Exo Travel Building)

3rd floor

Yes, however, if you book for one player, you get access to one headset. If you book for two players, you will get access to two headsets.

Food is allowed inside the reception area, however, it is strictly forbidden inside the Virtual Reality room.

5 to 10 minutes early is fine.

If you arrive 15 minutes late to your Virtual Reality session, unfortunately, that time is lost unless there is no one scheduled after you. In such cases, the staff may be willing to extend the session by 15 minutes to accommodate your delay. It’s always best to communicate with the staff and be respectful of everyone’s time

Not yet, we are not yet developed enough as a company to allow customers to walk in.
Maybe in the future.

1. Sanitary Wipes: We regularly clean VR headsets and controllers using sanitary wipes. These wipes effectively kill germs and bacteria, ensuring a hygienic user experience.
2. Disposable VR Face Masks: We provide disposable VR face masks for users. These masks act as a protective barrier between the headset and the user’s face, minimizing the risk of germ transmission.
3. Replacement Faceplates: Our headsets come with replacement faceplates made of foam, leather, or silicone. These faceplates enhance safety, comfort, and hygiene. Users can easily swap them out as needed.
4. Frequent Cleaning: We wash face pads and headset straps more frequently. Additionally, we use UV-C technology to sanitize the equipment with UV light.
5. Educational Labels: Each headset is labelled with instructions on proper cleaning procedures. We educate users to maintain hygiene and safety.

People who we do not recommend to use Virtual Reality:

1. People who have problems with their eyesight or vision.
2. Women who are pregnant.
3. People who suffer from motion sickness.
4. People who have epilepsy.
5. People who have vertigo.
6. People who have balance problems.
7. People who have heart disease.